Frequently Asked Questions
Everything you need to know about shopping at House Of Charizma.
How long does it take for my order to be delivered?
Standard domestic orders typically arrive within 3-5 business days. International shipping times vary by location but generally take 7-14 business days.
What is your return and exchange policy?
We offer a 14-day return policy for unworn items with original tags attached. Please note that customized or sale items are final sale and cannot be returned.
How can I track my shipment?
Once your order is dispatched, you will receive an email containing a tracking number and a link to our courier partner's portal to monitor your delivery status.
Are the colors of the products accurate on the website?
We strive to display product colors as accurately as possible. However, due to variations in monitor settings and lighting during photography, slight differences may occur.
What payment methods do you accept?
We accept all major credit and debit cards, PayPal, and Cash on Delivery (COD) for eligible domestic regions.
Do you offer international shipping?
Yes, House Of Charizma ships worldwide. Shipping costs and customs duties are calculated at checkout based on your destination country.